Update (Wednesday 3/25):
As some state and local governments are requiring non-essential workers to stay home, we want to let you know that Dey Distributing is deemed to be an “essential business”
, under state and federal standards, as part of the supply chain for critical infrastructure businesses. As such, all of our operations and distribution centers across North America remain open for shipping out and curb side service. All repair people, servicers, dealers, and maintenance workers are also deemed to be essential. And anyone traveling to and from an essential business is not in violation of the "stay at home" order.
Effective Monday, March 23rd
As a key service, we will not be shutting down at this time.
We will be closing our store showrooms, but have implemented curbside pickup options. If you need a part, we will do our best to help you get it.
Customers are encouraged to place all orders via phone or website.
For now, payment will need to be made by credit card. We cannot accept cash or checks.
Since we cannot accept returns at our counters at this time, we ask that you either ship them back to us or hold onto them until we can help you in person.
Please call us with any special cases or needs. We strongly believe in the service we provide, and will continue to provide our customers the support they need.
Please contact our call center 1-800-397-1339 or call your local branch
for up-to-date information.
How does pickup work?
Easy! When the order is ready we will bring your part(s) outside for you to pick up.
Please Note: Our Consumer website deyparts.com
does not offer a “will-call” option for pick up locally at this time. Please call the local number listed, and make your order via phone.
Dey Distributing cares about our customers and team members, and at the core of our commitment to you is excellent customer service. This will not change even as the situation evolves, and we intend to continue to meet the needs and expectations of our customers and teams. We will continue to monitor the situation and adjust the actions taken as necessary to help limit the spread of this virus and do our part in helping to protect our valued customers and team members during this time.